Customer Story: Essent Heat
MECOMS™ establishes Customer Care and Billing Operations at Essent Heat
Essent Heat became an independently managed entity and had to build up its business processes from scratch.
They seized this opportunity to implement MECOMS™, a complete IT solution incorporating the best practices of many utility companies.
The modular architecture of MECOMS™ was key to tackle the challenge of interfacing with several other applications. In the end, MECOMS™ enabled Essent Heat to work more efficiently, eventually allowing them to sell their products at a lower price.
Read the full case study about Essent Heat [PDF 1.146KB]