Being able to independently select a solution was also an opportunity to redress some long-standing drawbacks of the existing SAP® IS-U system. For instance, the new system should be able to accept unmetered connections and it should offer a single, comprehensive gateway to all customer data. Furthermore, the new solution would need flexibility to interface with several other systems. Johan Ter Borg: "The objective of project HEATFIELD was to become self-reliant and to withdraw ourselves from SAP®.
A search for suitable providers quickly led to MECOMS™, a solution from Ferranti Computer Systems. Johan Ter Borg: "MECOMS™ has a proven track record. It is being used by our Essent Metering Data Company, but we were particularly impressed by the realized implementation at \'Waternet\'." This certified Microsoft Dynamics® AX solution was easy to implement, very scalable and highly modular.
Due to the nature of the Microsoft Dynamics® AX system and its layered and object oriented architecture, additional functionality could easily be added to the system. Furthermore, the default processes in MECOMS™ reflect the accumulated best practices of many utility companies, offering an excellent way to bootstrap Essent Heat‘s new activities. Johan Ter Borg: "MECOMS™ matches our ambition to serve our customers as efficient and flexible as possible. Ferranti, the company that develops MECOMS™, has a lot of experience with the way our business works."