GEN-I

gen-i logoGEN-I wanted to conduct a complete overhaul of all IT solutions that were in use to provide support to Energy Sales to all customers in all segments and markets where GEN-I operates.
The solution needed to have a proven reputation in the energy market and needed to be fully integrated with an ERP solution.

The Company

GEN-I is an independent gas- and electricity supplier in Central and Southeastern Europe. The Group’s core activities include international electricity and gas trading, the sale of electricity and gas to end-customers and the associated purchases of electricity and gas from producers.

The Markets

GEN-I focusses mainly on so called ‘emerging energy markets’ where the deregulation process has just started.

The GEN-I Strategy

The strategy of GEN-I is to gain new customers by being the first independent supplier offering better service and tailor-made products at very competitive prices.

GEN-I’s Promise to Customers

GEN-I promises to provide “Poceni elektrika” and “Poceni plin” (GEN-I’s product brands) customers the most favorable electricity and gas prices in the long run.

Why was MECOMS™ selected?

MECOMS™ has been selected amongst several potential solutions because of:

  • All presentations and workshops demonstrated that MECOMS™ offered an adequate response to all challenges and requirements.
  • The strong integration with the Microsoft Dynamics AX ERP solution
  • MECOMS™ being recommended by Microsoft as their preferred solution for utility companies
  • The collaboration with a very committed and skilled MECOMS™ Partner Adacta operating in the region of Slovenia and Croatia.

What IT challenges and requirements did GEN-I want to manage?

MARKET MESSAGING:

  • High flexibility and interface handling due to quickly changing data formats and requirements
  • Advanced control algorithms required due to high rate of mistakes of missing consumption and other market data
  • Ability to handle many messaging channels with different market participants

CUSTOMER AND WORKFLOW MANAGEMENT

What is MECOMS™ performing at GEN-I?

MECOMS™ will be implemented throughout the whole GEN-I group during 7 phases of which 3 are completed.

 

Commodities: 
Electricity
Role: 
Retailer/Supplier
Functional Scope: 
Billing and Credit Management
Contract Management
Country Pack
CRM
Customer Communication
Customer Management
Finance
Interaction Management
Meter Data Management
Microsoft Dynamics AX
Portfolio Management
Product Management
Validation and Calculation
Process Scope: 
Sell
Manage Assets
Contract
Market
Measure & Deliver
Report & Control
Bill & Collect
Region: 
EMEA