New energy provider Our Power (UK, Scotland) has chosen MECOMS™ to provide all their Customer Care and Billing requirements.
Ferranti will provide Our Power with its pioneering MECOMS™ As A Service solution – a solution that provides the power and flexibility of an onsite MECOMS™ installation but is deployed, hosted and maintained entirely in the cloud.
Our Power is a community benefit society with membership of social housing providers and community controlled groups that aims to supply power to tens of thousands of households with the key goal of impacting positively on fuel poverty - particularly for those most disadvantaged in the energy market.
Dawn Muspratt, Chief Executive of Our Power, also commented: “After a detailed selection process we selected Ferranti and MECOMS™ As A Service as we were confident that this would allow Our Power to deliver nothing less than excellent customer service. MECOMS™ offers a first class solution with a proven UK pedigree and a system that will scale with us both from a technical and commercial point of view.”
Mark Hurcomb, Chief Commercial Officer at Ferranti, commented: “Ferranti are delighted to be supporting Our Power as the first UK customer of our MECOMS™ As A Service solution. As an organisation we are excited to be supporting Our Power in helping those most at risk of falling into Fuel Poverty.”
The solution will be delivered in close collaboration with Utiligroup whose “Supplier In a Box ™” solution has been key to allowing Our Power to enter the market in an efficient and timely manner, Matthew Hirst CEO of Utiligroup commented: “Working together with Ferranti, we have built a solution that allows Our Power to concentrate on establishing and growing their business whilst Ferranti and Utilisoft manage all aspects of the market messaging, settlements, billing and customer management on their behalf.”