The world’s largest competitive water market officially opened.

4 Apr 2017 - 16:00

More than 1.2 million eligible businesses and other non-household customers in England can now choose their supplier of water and wastewater retail services.

MECOMS™ Customer Care & Billing is fully compliant and enables companies like Water Plus to outsmart their competitors.

"Competition will deliver more choice, better service and product innovation for business customers across the UK, which will raise the bar for all market participants." (1)

"The market will work like many other open utility markets (such as telecoms, electricity and gas). Retail suppliers...

Meet MIA at European Utility Week in Barcelona.

8 Nov 2016 - 16:30

Introducing MIA - your innovation assistant

If you follow the tech news, you’ve probably picked up on it already: bots are the interface of the future. They’re increasingly intelligent, and they’re here to stay.

Thanks to technological improvements and some hefty investments from the world’s biggest technology players, (chat)bots or conversational interfaces are ready to revolutionise the way we communicate digitally. At Ferranti, we’re always looking into the ways technology can improve utility provider’s communication with their customers, so it should...


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