MECOMS

MECOMS 365

As a vertical solution provider, we deliver our MECOMS 365 platform to utility companies. This platform gives you access to the power and flexibility of Microsoft Dynamics 365, tailored to the specific needs of an energy and utility company.

UTILITY COMPANIES AROUND THE WORLD WANT TO BE MORE FLEXIBLE AND AGILE IN SERVING THEIR CUSTOMERS, WHILE REDUCING THE COST TO SERVE.

Our products easily and quickly adapt to the changing business needs of any type of utility, both in regulated and deregulated markets. They enables utilities of any size to streamline business processes and combine high efficiency with first-class customer service. We also offer utilities the insight to detect operational inefficiencies and discover new business opportunities.

KNOW YOUR CUSTOMERS

Struggling with low customer interactivity? Offer them what they actually desire. Improve your customer relations with rich and structured communication.

STREAMLINE INTEGRATIONS

As a member of a very complex utility landscape with maintenance-heavy solutions, the need to implement many essential services, while allowing easier integration with the other tools you use, is a big topic.

REDUCE COMPLEXITY TO REDUCE COSTS

Because many asynchronous services and touchpoints lead to a high cost to serve, you can use a single interface to manage all these services and touchpoints, reducing the overall cost.

A SINGLE PRODUCT IS NOT ALWAYS THE SOLUTION

There is a subtle difference between providing “products” and providing “solutions.” Solutions imply an integration of services and products. For each customer, suppliers go through their inventory of products and configure them to address that customer’s specific challenges. Each customer may have slightly different needs and slightly different constraints. A single product will no longer serve. What is necessary is a combination of products. That is why we have created the concept of a toolbox and services that can be utilised to build the best possible solution for you.

WE BUILD FLEXIBLE METER DATA MANAGEMENT, CUSTOMER CARE & BILLING SOLUTIONS THAT WILL ALWAYS COVER YOUR NEEDS

MECOMS CORE IS PART OF THE DIGITAL APPLICATION PLATFORM OF THE FUTURE. IT HAS ALL THE RIGHT APIs TO INTEGRATE WITH OTHER BUSINESS APPLICATIONS TO BUILD THE BEST POSSIBLE SOLUTION FOR YOU.

MECOMS
FOR MICROSOFT DYNAMICS 365

When bringing MECOMS  to the new Microsoft Dynamics365 for Operations platform we will become more modular/API driven to be ready for tomorrow‘s world of digital application platforms. In the digital era, where requirements change faster than ever before, Gartner warns for the traditional COTS products with customer specific customisations.

WORKSPACES REDUCE THE NEED FOR NAVIGATION AND PROVIDE VISUAL IMPACT. THEY ARE CONSTRUCTED USING PRESCRIPTIVE PATTERNS AND BEST PRACTICES THAT LEAD TO MINIMAL COSTS AND FAST RESPONSE TIMES.

usability

USABILITY & WORKSPACES

Working on usability does not limit itself to adopting the new style of web GUI. It means focussing on how we can make MECOMS solutions more productive to use. How can we limit the number of clicks? How can we make sure we have all the right data available at first sight? To do that we will leverage the new Workspaces capability in the Dynamics 365 platform.

WE WILL PROVIDE YOU WITH OPERATIONAL REPORTS THAT ARE CRITICAL TO RUN A SUCCESSFUL RETAIL BUSINESS AND CORE ANALYTICS ON OUR MOST RELEVANT DATA AND PROCESSES OUT OF THE BOX.

INSIGHT

Insight is all about data, analytics and maybe even AI. Corporate BI is still something custom for every company, as it is the combination of the data from all internal IT systems, but core analytics should be (and most often is nowadays) a core capability of every self-respecting application. We know how a utility company works, we know what your KPI‘s are, so we will make sure that you can run your business on them using MECOMS solutions.

bussiness-superior-insight

NEWS & EVENTS

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  • Events
  • News

MECOMS & XDataNet join forces to address the Italian utility market

The Italian retail gas and electricity market will be fully liberalized from 2020. This second step after initial market opening in 1999 creates a dynamic …

BOOST18 welcomed energy and utilities sector in Antwerp

BOOST18, the 3-day conference for the energy and utilities sector organized by MECOMS, welcomed 150 visitors in Antwerp from 9 till 11 October. With industry …

Vaanster chooses MECOMS for customer administration and invoicing

Vaanster and MECOMS have decided to enter into a strategic relationship for the implementation of the MECOMS application platform for the needs of handling customer …

CONTACT US FOR MORE INFO!

cesanne

Cesanne Kerkhof

The Netherlands

wim-verwaest

Wim Verwaest

EMEA

alex-bongers

Alex Bongers

Belgium

christopher-teo

Christopher Teo

APAC & Japan

michiel-gedopt

Michiel Gedopt

America & Canada

Sarah Hurrell

UK & Ireland

MECOMS
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