The Italian retail gas and electricity market will be fully liberalized from 2020. This second step after initial market opening in 1999 creates a dynamic vibe in the Italian energy retail market.
Customers’ expectations are increasing, while at the same time government regulations are pushing legacy billing and meter data management software far beyond what they were originally designed to do. Continuous patchwork and investment in legacy systems is putting suppliers in a constant mode of firefighting, without being able to offer the improvements their customers demand.
Italian energy retails expect customers switching rate to grow significantly and therefore increase their customer base. Therefore, a solid back-office solution is required to support customer growth without increasing back-office cost.
MECOMS 365 addresses these challenges, by offering a total platform based on Microsoft Dynamics 365 that takes care of all the business processes you need to run as a power and/or gas supplier. Local knowledge, local processes and local context are crucial for market success. To achieve this X Data Net and MECOMS have signed a strategic technology partnership to further strengthen the MECOMS 365 offering in the Italian market.
The power of partnerships is an important element in the MECOMS go to market strategy. Think global, and act local has always been the mantra of operations within MECOMS.
Combining the strength of the MECOMS 365 application platform with the proven track record of X DataNet opens new opportunities for energy retailers. This is an exciting new step in our European growth.
Who is MECOMS
MECOMS is a Ferranti company and is the result of more than 40 years of experience in the utility industry. We develop products and solutions for energy and utility companies. With offices and a network of certified partners across the globe, we offers worldwide capabilities for successful, on-time implementations with outstanding training, support and services. We have facilities in Belgium, Singapore & the UK.
Renowned industry analysts, such as Gartner and IDC, recommend MECOMS as a major solution for energy and utility companies. MECOMS is refreshingly different and empowers utilities to outsmart the competition. Many successful implementations prove this at utility companies around the world.
Who is X DataNet
X DataNet is headquartered in Mirandola (Italy). Since 1995, the company creates innovative software solutions and is a Microsoft Gold Certified Partner.
X DataNet has been building IT solutions for the Italian energy market for more than 15 years and collaborates with big companies and banks in order to support digital transformation. In a dynamic and competitive context, X DataNet invests resources and money in research, development and training to give strength to projects, ideas and new technologies in order to satisfy its customers’ demands in concrete and measurable ways.
BOOST18, the 3-day conference for the energy and utilities sector organized by MECOMS, welcomed 150 visitors in Antwerp from 9 till 11 October.
With industry stakeholders from Belgium and Netherlands attending and international stakeholders flying in from more than 14 counties, including US, Japan,Italy, Israel and even the Seychelles, we were delighted with this year’s attendance and the inspiring agenda. “We had keynote speakers from leading companies, like Microsoft, IDC, Nexxworks and GEN-I, who have illustrated the future of the energy sector at the cutting edge of business and technology”, says Johan Vandekerckhove, Chief Commercial Officer at MECOMS.
MECOMS is currently enjoying a strong worldwide growth with its flagship solution, MECOMS 365. Johan Vandekerckhove: “Energy and utility companies worldwide want to offer a better customer service in a more agile way, while reducing the cost to serve. Building on Microsoft Dynamics 365, MECOMS 365 is the application platform of the future that exactly serves those needs.”
About MECOMS 365
MECOMS 365 is a business support system for energy and utility companies that combines flexibility, efficiency and smart insights to drastically cut cost-to-serve. It enables utilities of any size to streamline business processes and combine high efficiency with first-class customer service.