ENTERPRISE ASSET MANAGEMENT
The introduction of smart meters, retailers selling in home devices, value added services that are provided to customers, maintenance on boilers, leasing of solar panels and many more business processes impact both the customer care division of the utility market and the asset and service management divisions.
MECOMS Utilities Asset Management offers a clear integrated view on processes and data which enables combining state of the art customer care and billing with best-in-class service and asset/service management. It supports you by providing an overview of all work orders, regardless if they are customer-facing or internal. At the same time, you have direct access to all your assets, from both an operational and financial perspective.