ENTERPRISE ASSET MANAGEMENT

ENTERPRISE ASSET MANAGEMENT

The utilities market is rapidly changing. The introduction of smart meters, retailers selling in home devices, value added services that are provided to customers, maintenance on boilers, leasing of solar panels and many more business processes impact both the customer care division of the utility market and the asset and service management divisions.

MECOMS and Dynamics Software have partnered to offer MECOMS Customer Care & Billing software with the Utilities Asset Management solution from Dynamics Software. This offering gives a clear integrated view on processes and data which enables combining state of the art customer care and billing with best-in-class service and asset/service management.

enterprise-assetmanagement
challenges

CHALLENGES

  • Major impact of breakdowns requires accurate response
  • Fix problems in shortest time possible
  • Limiting downtime
  • Accessing grid information in places without PC access

FEATURES

  • Supports a multi-level grid structure
  • Generate work orders for all types of assets
  • Supports tracking and tracing of maintenance and repair work orders
  • Supports maintenance logistics, financials and work orders
  • Real-time inventory and parts management including serial number tracking
  • Seamless platform-independent integration to any modern-type mobile device (tablet, phone etc.)
  • Optimized maintenance planning and scheduling using the Graphical Planning Board
features
benefits

BENEFITS

  • Ability to manage and track your assets in time (Asset Life Cycle Management)
  • Increased up-time through timely preventive maintenance
  • Ability to generate preventive and corrective work orders on the grid
  • Better cost control
  • Improved operational performance and efficiency
  • Full insight into operational and financial history by asset
  • Detect work order priorities via severity matrix
  • Integrated Meter Readings
  • Optimized Tour planning
  • Insight into the asset infrastructure

SOLUTION

Utility Asset Management supports you by proving an overview of all work orders, regardless if they are customer-facing or internal. At the same time you have direct access to all your assets, from both an operational and financial perspective.

solution
MECOMS
Left Menu Icon