MECOMS 365 - RELEASE UPDATES

FOCUS ON 3 PILLARS

ONE VERSION ONE SUPPORT

Several optimizations have been done to improve the overall performance and storage of MECOMS 365. By doing a cleanup of the number sequences, we managed to reduce the overall storage by 5%, having also an impact on performance. Less calls to the database are now needed for the same action. In terms of usability, this cleanup is also reflected in the user interface where many technical IDs have been replaced by business understandable labels making the application easier to work with.

CUSTOMER ENHANCEMENTS

New features have been added to make the use of MECOMS more efficient: the introduction of an additional contract fulfillment flow when you need to stop an unintended move out, an optimalization of the credit notes settlement process or the standardization of all payment references in MECOMS to 16 characters for consistency purposes.

Several processes have been automated as well, giving more time to the users to focus on value driven tasks. In this case, starting a contract fulfillment for multiple contract connections and the finalization of meter readings for which an estimation is needed are now running in batch so no manual steps are required anymore.

Lastly, we further improved the user experience with several enhancements in the MEEP interfaces to be able to filter, sort and navigate to the right messages, allowing users to win time in their daily activities. We’ve also introduced new parameters that put a threshold on when an advance amount should be recalculated. This way the customer doesn’t receive a new amount for too small changes.   

PLATFORM OF THE FUTURE

A new Large Volume Database (LVDB) UI has been introduced to show and allow the reprocessing of context validation errors in the Smart Volume Stream (SVS) application. Also for the Customer Service module, all virtual entities linked to case management have now been released to synchronize front office and back office applications.

COMING UP

What is coming up in the summer update 2021 ?

  • The launch of the first general availability release of Smart Volume Stream and the validation of several Microsoft upcoming innovations in the area of the Power Platform.
  • Test the performance of the MECOMS Workspaces for 1 million invoices.
  • Work on an optimized architecture that will allow future MDM capabilities.

And more to come!

DEEP DIVE VIDEO’S

1. A FASTER TIME TO MARKET

2. THE VALUE OF AUTOMATED TESTING

3. MICROSOFT ALIGNMENT AS ISV PARTNER

4. HOW MECOMS USES CUSTOMER FEEDBACK TO IMPROVE THE PLATFORM

5. MEEP INTRODUCTION

6. MEEP – HOW IT WORKS