MECOMS 365 - RELEASE UPDATES

FOCUS ON 3 PILLARS

ONE VERSION ONE SUPPORT

Big improvements happened in this update to further increase the performance of our platform. Together with Microsoft Redmond, we’ve worked on different performance improvements for the invoice posting and direct debit file generation decreasing the overall time for an end to end process run. We’ve also lowered the business downtime when performing big amounts of data migration into MECOMS 365.    

CUSTOMER ENHANCEMENTS

Several features have been added in MECOMS 365 to make the use of the product more efficient. For the payment and collections domain, we’ve automated the refund functionality and enabled bridged transactions following a standard Microsoft functionality. For the contract fulfillment and management domains, we’ve added the possibility to undo an already started move in flow and allowed to custom your advance amount earlier in the intake process. We’ve also focused on giving better insights on the customer consumptions in his billing data.

Last but not least, we’ve launched a new Process Workflow (PWF) user interface with a new look & feel and with several usability improvements based on user’s feedback. On top, we’ve eased the navigation between platforms when customers have multiple legal entities reducing the number of clicks.

PLATFORM OF THE FUTURE

While a lot of preparation happened to move the new Smart Volume Stream (SVS) to SQL Azure and the MEEP platform, a new user interface for the Large Volume Database (LVDB) has been released with same look & feel as the MEEP UIs.  Also for Customer Service module, the first segmented solution with MECOMS specific customer virtual entities has been released.

COMING UP

What is coming up in the next Winter Update?

  • Launch the first public release of Smart Volume Stream!
  • Deliver extra utility specific virtual entities for MECOMS Customer Service
  • Keep adding new features to increase efficiency and automation
  • Provide the first MECOMS Workspaces for utility specific insights

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fall-release

PREVIOUS RELEASE UPDATE POSTERS

DEEP DIVE VIDEO’S

1. A FASTER TIME TO MARKET

2. THE VALUE OF AUTOMATED TESTING

3. MICROSOFT ALIGNMENT AS ISV PARTNER

4. HOW MECOMS USES CUSTOMER FEEDBACK TO IMPROVE THE PLATFORM

5. MEEP INTRODUCTION

6. MEEP – HOW IT WORKS