MECOMS 365 - RELEASE UPDATES

FOCUS ON 3 PILLARS

ONE VERSION ONE SUPPORT

Because of a technical improvement in MECOMS.NET Logging, the logging API calls in MEEP can be up to 30% faster than before. 

Also in MECOMS 365 CIS, performance and efficiency gain is achieved because of extra implementations of the improved soft- delete mechanism. This improved mechanism moves soft deleted records into a separate table, i.e. a history table. Because of this move, the original table holds only the valid records, which makes querying and reporting faster and much more simple. 

Most work generally involves applying complex business process transformations on records before persisting in the database. A connection loss that happens in the middle of such a transaction, causes the transaction to fail, roll back and result in loss of work. Finance and Operations must be resilient to transient connection losses. Therefore, Microsoft foresees the functionality that automatically restarts batch jobs on connection loss, primarily to handle SQL Transient Exceptions. To make sure that this functionality can also be applied on MECOMS batches, every batch needs to be evaluated and possibly reworked. Currently, already 3 MECOMS batches are made retriable; the distributed billing process is the most important one.

CUSTOMER ENHANCEMENTS

As of now it is possible in the MEEP UI to retry only the failed transaction(s). The parts of the process that were already processed successfully remain, and you only retry the part that failed to continue and complete the process. 

Because banks have different ways of handling direct debit related bank files, MECOMS foresees the flexibility to cope with these differences now.  

Not only on customer data, but also on contract, connection, meter and agreement data, more insight is provided – for audit purposes – by creating logs triggered by changes made to the data. If for example a move in is triggered, this action is visible on the action history of the customer and connection form in MECOMS 365 CIS. 

To get a clear picture when a (sub)process exactly started and ended, the logging date/time fields are improved in MEEP. This also helps to understand how long processes ran exactly. 

A new contract connection activation status called ‘Cancel activation in progress’ is introduced.  This new status properly shows the activation state of the contract connection during the cancellation of an ongoing activation.

PLATFORM OF THE FUTURE

All the engineering effort to move the SVS pipelines from SDAS to the cloud is done.  To fully complete the cloudification, performance tests are still to be executed. 

During the Fall releases no new functionalities for the MECOMS Customer Service (CS) solution, but compatibility with MECOMS 365 CIS and Microsoft updates are guaranteed. 

COMING UP

What is coming up in the winter update 2021 ?

  • It is time to evaluate the performance of the cloudified SVS. We are doing this the same way as we did with SVS on R4, so we have a good benchmark to compare with.  
  • PWF.NET scheduling improved to execute business process only when necessary 
  • Alignment of process entry and transaction statuses 
  • A new validation framework called Pre-Contract Fulfillment Validation 
  • Another new contract connection activation status ‘Cancel deactivation in progress’  
  • Incorporate the party model and the global address book in MECOMS Customer Service (CS)   

And more!  

DEEP DIVE VIDEO’S

1. A FASTER TIME TO MARKET

2. THE VALUE OF AUTOMATED TESTING

3. MICROSOFT ALIGNMENT AS ISV PARTNER

4. HOW MECOMS USES CUSTOMER FEEDBACK TO IMPROVE THE PLATFORM

5. MEEP INTRODUCTION

6. MEEP – HOW IT WORKS