MECOMS 365 - RELEASE UPDATES

FOCUS ON 3 PILLARS

FAST TIME TO MARKET

Following our philosophy of one version, one roadmap, we keep releasing new software every 3 weeks compliant with Microsoft one version strategy. To enable this fast time to market, we kept increasing the number of automated test running in MECOMS 365. In this Fall Update we reach a new millstone, more than 1.000 automated test are running every night to ensure this constant release cadence and upgradability.

During this Fall Update we also made our latest software update go live in AppSource following the new co-sell strategy with Microsoft as a gold ISV partner.

FEATURE ENHANCEMENT

We listen to our customers and their needs. In this Fall Update we’ve been optimizing several features such as case management and activities. We aligned the activities and case management to standard Dynamics to optimize the integration between front end office with Customer Engagement and back end with Finance and Operations.

Some other features like the administration of sales commissions and live synchronization of master data changes are now also embedded in MECOMS 365.

EASE OF INTEGRATION

MEEP is the new platform for all type of integrations outside of MECOMS. During Fall Update we made sure the APIs needed to ease a utilities contract fulfilment flow are ready to be extended from MECOMS FinOps to the market.

To build this new platform, we used the latest Microsoft technologies on business events. That allows the platform to be well integrated in the Dynamics platform but also align with internal MECOMS events.

COMING UP

What is coming up in the next Winter Update? Here is a highlight of what we will be busy with:

  • Fully integrate MEEP in the MECOMS platform for an end to end contract fulfillment flow adding flexibility and modularity to the process.
  • Leverage new capabilities coming during the Microsoft wave 2 release with focus on dual write and data integration between customer service, sales and marketing. 
  • Add improved functionalities from AX to 365 such as an upgrade of the MECOMS online portal for customer self-service actions, the internal customer classification and the functionalities on advanced discounts.

PREVIOUS RELEASE UPDATE POSTERS

SPRING 2019

SUMMER 2019

DEEP DIVE VIDEO’S

1. A FASTER TIME TO MARKET

2. THE VALUE OF AUTOMATED TESTING

3. MICROSOFT ALIGNMENT AS ISV PARTNER

4. HOW MECOMS USES CUSTOMER FEEDBACK TO IMPROVE THE PLATFORM

5. MEEP INTRODUCTION