MECOMS 365 – RELEASE UPDATES
Big improvements happened in this update to further increase the performance of our platform. Together with Microsoft Redmond, we’ve worked on different performance improvements for the invoice posting and direct debit file generation decreasing the overall time for an end to end process run. We’ve also lowered the business downtime when performing big amounts of data migration into MECOMS 365.
Several features have been added in MECOMS 365 to make the use of the product more efficient. For the payment and collections domain, we’ve automated the refund functionality and enabled bridged transactions following a standard Microsoft functionality. For the contract fulfillment and management domains, we’ve added the possibility to undo an already started move in flow and allowed to custom your advance amount earlier in the intake process. We’ve also focused on giving better insights on the customer consumptions in his billing data.
Last but not least, we’ve launched a new Process Workflow (PWF) user interface with a new look & feel and with several usability improvements based on user’s feedback. On top, we’ve eased the navigation between platforms when customers have multiple legal entities reducing the number of clicks.
While a lot of preparation happened to move the new Smart Volume Stream (SVS) to SQL Azure and the MEEP platform, a new user interface for the Large Volume Database (LVDB) has been released with same look & feel as the MEEP UIs. Also for Customer Service module, the first segmented solution with MECOMS specific customer virtual entities has been released.
What is coming up in the next Winter Update?