Waternet is one of the first Dutch water companies to use a single system for both its drinking water invoicing and its taxes invoicing. This wish was already there at the start of the cooperation between MECOMS and Waternet in 2006. Recently, this wish has become a reality. Waternet received the green light from its government and so it came to pass. Several taxes have already been successfully sent thanks to the new integration in the MECOMS 365 platform.
Why Waternet combines billing and taxes
Waternet is no ordinary, run-of-the-mill water company. Waternet consists of Amstel Gooi and Vecht Water Board and the municipality of Amsterdam. In addition to supplying fresh drinking water to its customers, They are also responsible for flood protection, keeping waterways navigable and maintenance of Amsterdam’s idyllic canals
In the Netherlands, every resident pays a water board tax as a default. This is to guarantee the safety and health of the inhabitants. Think of the aforementioned matters such as flooding and water nuisance, but also the provision of clean water.
Keeping in mind that combining water taxes and water billing could do a lot for the effectiveness of their corporate efficiency, an integrated system was fulfilled using the MECOMS Dynamics 365 platform.
Multiple processes runned on one platform
The request from Waternet to build an integrated system was no surprise to the MECOMS team, it was only a matter of when. Strategic meetings were planned, and the design of the platform quickly took shape. After an intensive period of building this new parallel MECOMS integration, the system went live successfully. Today, 550,000 Dutch families receive their water bills and water taxes through the MECOMS 365 platform. An impressive milestone in the history of both MECOMS and Waternet.
Summing up, Cesanne Kerkhof says: “With Tax invoicing alongside the billing of drinking Water, Waternet has proven that the MECOMS Dynamics 365 platform is extremely suitable for complete business operations. The system offers ERP functionality that is always up to date with the latest state-of-the-art technology and therefore a ticket to stability and security for the future